privacy policy

AC Works Co., Ltd. (hereinafter referred to as "our company"), as a company dealing with corporate information and customer information, formulates this personal information protection policy under the philosophy of public mission and respect for personality, to protect personal information and proper handling I will make an effort.

  1. definition

    Personal information is information related to living individuals and refers to information (address, name, date of birth, gender, phone number, E-mail address, occupation, work place etc) that can identify a specific individual Says.

  2. Purpose of collection and use

    We will keep customer's personal information when the customer uses the service such as our inquiry etc. We will use your personal information in order to provide you with better products for the personal information we have kept.

    1. When you receive a question or opinion via E-mail, your personal information will be used to answer questions and comments. We will not use your e-mail address for any other purpose.
    2. It may be used as statistical data for purposes of improving services.
    3. It may be used when it is necessary to contact customers.
  3. Information management

    We strictly manage your personal information in a safe and reasonable way to prevent leakage, loss, damage, etc. We will also conduct appropriate management to keep personal information accurate and up to date. At the same time, we will publicize the importance of protecting personal information within our company and related companies, and strive for adequate safety protection.

  4. usage limit

    We do not disclose / sell your personal information to third part without customer's consent, and use it for purposes other than purpose of use. However, if there is a request from a public institution (court, police etc), this is not the limit.

  5. Prohibited items and prohibition of offering to third parties

    We do not use personal information for purposes other than the above purpose without your consent. Also, we will not disclose or provide personal information to third parties unless it is based on legitimate reasons such as based on laws, regulations, etc. However, in the following cases, we may disclose and provide it exceptionally.

    1. Based on laws / ordinances
    2. When it is necessary for the protection of life, body or property, and it is difficult to obtain the consent of the person himself / herself
    3. In cases where it is necessary for a national agency or a local public entity and a person receiving consignment thereof to cooperate in carrying out the affairs prescribed by laws and ordinances and by obtaining the consent of the principal, hindering the execution of the relevant affairs When there is a danger of affecting
  6. Provide information to subcontractors

    We may provide part of personal information to outside contractors, such as delivery companies, in carrying out the services of the services offered to customers.

  7. Cookie

    For the purpose of providing better service to our customers, we use a cookie file that is automatically sent from the web server to your computer. You can not search or change personal information using cookie file. Also, it can only be read by the Web server that issued the cookie, so it can not be accessed by a third party.

  8. access log

    We will use the access log (file) for the purpose of improving the service and investigate the usage trend of this site. As a result, we can statistically obtain site usage information from IP address, referrer information, etc. but we will not use it for the purpose of collecting and analyzing personal information.

  9. Scope of application

    The information on the handling of personal information posted on this page applies only within this site. Although you can make a transition from the link established inside this site to other site, we do not know about the handling policy of personal information at other sites and the details of protection / management implementation.

  10. Management system

    In providing your important personal information, we will endeavor to protect both on-line and off-line under a thorough administrative system.

  11. Compliance with laws, ordinances, etc.

    We will comply with laws, ordinances and other norms concerning personal information including the Personal Information Protection Law.

  12. Query, modify, and delete information

    If you wish to inquire, modify, delete or disclose the personal information you provided to us, we will confirm that you are the principal in a predetermined manner and promptly do so within a reasonable range I will correspond. (In that case, a certain fee may be accepted.) If you wish to inquire, modify or delete personal information, or stop the offering of a third party, please inquire from the inquiry form. We will respond promptly within a reasonable range after confirming that you are the identity in a predetermined manner. (In that case, a fixed fee may be charged.)

  13. Update policy

    We will notify you within our site if we change this policy.

  14. Opinions, complaints, objections

    If you believe that you are not following this policy, please contact us. After checking the contents received, I will contact you as soon as possible and try to do the appropriate processing. To inquiry form

  15. contact information

    If you have any questions about the handling of our personal information, please request the disclosure of information below.

    17-17 Edo Hori 1 - chome Nishi - ku, Osaka - shi 550-0002
    AC Works Co., Ltd. Customer consultation room E-mail info@acworks.co.jp